Privacy Policy

How we collect, use and protect your personal information in compliance with UK GDPR.

Last updated: 1 April 2026

This Privacy Policy explains how TTC ELITE LIMITED (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit our website, place an order, or contact us.
TTC ELITE LIMITED is a company registered in England and Wales with Company Number 15300334, with its registered office at Piccadilly Business Centre, Unit C Aldow Enterprise Park Blackett Street, Manchester, England, M12 6AE.

Information We Collect

We only collect information necessary to process your order, respond to your enquiries, and provide our services securely.

When browsing the website:
IP address, device and browser information, pages viewed, and basic website usage data.

When contacting us:
Name, email address, phone number, and any information included in your message.

When placing an order:
Full name, delivery address, contact number, email address, and order details.

Payment information:
All payments are processed securely by Stripe. We do not access, store, or hold full payment card details.
Stripe receives card information directly via encrypted connection. We only receive confirmation of payment and the last four digits of your card for order verification.
Please refer to Stripe’s Privacy Policy for further details.

How We Use Your Data

• To process and fulfil your orders and arrange delivery
• To securely process payments and prevent fraud
• To respond to your questions, requests, and support enquiries
• To send order confirmations, delivery updates, and service-related messages
• To maintain website security and improve functionality
• To comply with legal, tax, and regulatory requirements in the UK

Who We Share Your Data With

We never sell your personal data to third parties for marketing purposes.
Data may only be shared with:

• Payment processors (Stripe) for secure transaction handling
• Delivery partners (couriers, Royal Mail, or similar UK delivery services)
• Website hosting and technical support providers
• Legal or tax authorities where required by UK law

Cookies

We use only essential cookies required for the website to function correctly, including cart and checkout functionality.
We do not use marketing cookies, tracking cookies, or third‑party advertising cookies.

Data Retention

Order and financial records are retained for 7 years to comply with HMRC tax regulations.
Customer enquiry data is kept for up to 12 months.
You may request the deletion or restriction of your personal data at any time, where legally permitted.

Your Rights Under UK GDPR

As a user based in the UK, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Object to or restrict processing of your data
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

For more information, visit ico.org.uk or call 0303 123 1113.

Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: admin@ttc-life.shop